Legal
Terms of Service
These Terms of Service govern your use of the Brand Magnet Agency website and services. By using this website or engaging our services, you agree to these terms.
Quick summary
- Services are provided by Brand Magnet Agency for business use.
- Fees, timelines, and scope are set out in proposals or service agreements.
- Client approvals, lawful claims, and compliance remain essential.
- Results can vary by market, offer, budget, and implementation.
- Canadian privacy and anti-spam rules apply where relevant.
1. Who we are
Brand Magnet Agency is a Canadian growth marketing agency serving local service businesses, including clinics, practices, and professional service firms. References on this website to being powered by HypeAI describe our operating approach. Hyper Social Media Consultancy Ltd is the legal entity referenced in footer and legal contexts where applicable.
2. Use of this website
You agree to use this website only for lawful purposes. You must not misuse the website, attempt unauthorized access, interfere with site operations, introduce malicious code, or use the content in a way that infringes rights or applicable law.
3. Service information
Website content, service descriptions, timelines, and pricing are provided for general information and may be updated from time to time. Current examples include Growth Audit, Foundation Sprint, Content + Engagement, Paid Growth, and Local SEO. A proposal, statement of work, invoice, or signed agreement will govern the exact scope, fees, deliverables, and timing of any engagement.
4. Client responsibilities
Clients are responsible for providing accurate information, timely feedback, approvals, access credentials, and any required assets. Clients are also responsible for ensuring that claims, offers, testimonials, imagery, regulated content, and sector-specific advertising practices are lawful for their business and jurisdiction. Where healthcare or regulated-sector content is involved, final approval and compliance responsibility remain with the client unless otherwise agreed in writing.
5. Fees and payment
Unless otherwise agreed in writing, fees are stated in CAD. Invoices are due according to the payment terms shown on the applicable proposal, invoice, or agreement. Late payment may delay work, delivery, campaign launch, reporting, or access to deliverables. Paid media budgets, platform fees, and third-party software costs are separate unless expressly included.
6. Intellectual property
Unless otherwise agreed, Brand Magnet Agency retains ownership of its pre-existing materials, methods, templates, workflows, and know-how. Upon full payment, the client receives the rights expressly granted in the applicable agreement for final approved deliverables. Third-party tools, platform assets, stock media, fonts, and software remain subject to their own licence terms.
7. No guaranteed results
Marketing outcomes depend on many factors, including market conditions, competition, offer quality, internal follow-up, budget, timing, platform changes, and client implementation. We do not guarantee rankings, lead volume, revenue, approvals, or specific business outcomes unless explicitly stated in a written agreement.
8. Compliance and regulated sectors
Where services relate to healthcare, regulated professions, or other controlled sectors, content should be reviewed against applicable advertising and professional rules, including provincial requirements where relevant. Clients must not rely on website content as legal or regulatory advice. CASL, PIPEDA, privacy, consent, and platform policy obligations remain important and may require client-side operational controls.
9. Third-party platforms
Our services may involve third-party platforms such as Meta, Google, scheduling tools, analytics tools, CRMs, or other software. We are not responsible for outages, policy changes, account suspensions, ad disapprovals, algorithm changes, or other actions taken by third-party providers.
10. Limitation of liability
To the maximum extent permitted by law, Brand Magnet Agency and its affiliates, officers, employees, contractors, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or loss-of-profit damages arising from or related to the website or services. Total liability for direct claims relating to services will be limited to the amount paid for the specific services giving rise to the claim, unless a different limit is stated in a written agreement.
11. Indemnity
You agree to indemnify and hold harmless Brand Magnet Agency and related parties from claims, losses, liabilities, and expenses arising from your misuse of the website, your breach of these terms, or materials and instructions you provide for use in a campaign, website, or content program.
12. Governing law
These terms are governed by the laws of the applicable Canadian jurisdiction in which the contracting entity operates, without regard to conflict of law principles, unless a written agreement states otherwise.
13. Changes to these terms
We may update these Terms of Service from time to time. The updated version will be posted on this page with a revised effective date where appropriate. Continued use of the website after changes are posted indicates acceptance of the updated terms.
14. Contact
If you have questions about these Terms of Service or would like to discuss services, please use the contact page to reach Brand Magnet Agency.