Your information, handled with care
This policy applies to Brand Magnet Agency, powered by HypeAI and part of Hyper Social Media Consultancy Ltd. It explains what we collect, why we collect it, how we use it, and the choices available to you.
Collection
What we collect
We may collect contact details, business details, enquiry information, booking details, analytics data, and marketing preferences when you use our website, book an audit, or contact us.
Use
How we use it
We use personal information to respond to enquiries, deliver services, schedule audits, improve website performance, send opted-in marketing communications, and maintain compliance and internal records.
Protection
How we protect it
We use reasonable administrative, technical, and organisational safeguards to protect personal information against loss, misuse, unauthorised access, disclosure, or alteration. Access is limited to authorised team members and service providers who need it.
Details
Consent, cookies, and your rights
Where required, we rely on your consent to collect, use, or disclose personal information. Marketing emails are sent only where you have expressly opted in, and CASL consent checkboxes are unchecked by default.
Our website may use analytics tools such as Google Analytics 4 and a Meta pixel placeholder that activates only on the basis of consent where required. These tools may collect device, browser, usage, and referral information to help us understand website performance and improve campaigns and user experience.
We aim to collect only the information we need, use it for clear business purposes, and respect your choices at every stage.
Brand Magnet Agency
You may request access to or correction of your personal information, withdraw consent where applicable, or ask questions about our privacy practices. We may retain certain records where required for legal, accounting, contractual, or compliance reasons. If you have a privacy question or request, please contact us through our website contact page.
Next step
Questions about privacy?
If you want to ask about data handling, consent, or service enquiries, contact Brand Magnet Agency and we will direct your request to the right team.